1. The first paragraph of a news article should answer the questions who, what, where and when. List the who, what, where and when of this news item. (NOTE: The remainder of a news article provides details on the why and/or how.)

2. What types of services does the Century Link cable that was cut provide?

3. List all of the activities people were prevented from doing after the cable was cut.

4. Why did the cable affect different types of service providers, according to Mark Goldstein of the Arizona Telecommunications and Information Council?

5. a) How did various people interviewed for this article react to the outages?
b) What do you notice about those who were negatively affected vs. those who “took it in stride”?

6. During the outage, business was being conducted on a cash-only basis. Consider the effect had the outage lasted more than half a day. Will the outage in northern Arizona cause you to be prepared in some way should you experience the same thing? Explain your answer.