1.  a) What is Ticket@Phone?
b) How many fans of the Washington Nationals baseball team used Ticket@Phone at a spring training game in Florida last weekend?

2.  Why is the Nationals baseball team introducing this new ticket method, according to spokeswoman Chartese Burnett?

3.  What ticketing option for fans has the Cleveland Cavaliers baseball team introduced?

4.  In what way do teams say the newly implemented ticket technology will benefit fans?

5.  Do you think web-based ticket sales combined with programs like Flash Seats will eventually make scalpers obsolete?  Explain your answer.

6.  The teams say they want to improve a fan's experience by implementing new ticket technology.  What other motive do you think they have for implementing this technology?